When uploaded to a Studio Project or other DMS, the file needs to be checked out before you can make any changes. Solution 4: The document needs to be checked out They can either provide the password or an unrestricted copy of the document, so you can work on it. If you don’t know the password, you’ll need to reach out to the file admin. If a password was enabled in the document properties, you’ll need to enter it upon opening the file. Solution 3: The document is password-protected If this information isn’t available, you’ll need to contact the license owner who received the license certificate via email. To access Markup Mode and full functionality, go to Revu > Register… and enter the Serial Number and Product Key when prompted. Revu will be locked into View Mode if it’s a trial or an unregistered installation. Switch to Revu > Markup Mode to gain access to markup tools and the full Document menu. Regardless of user permissions, certain functions are unavailable in View Mode. Check-out status (for Studio Projects and other DMS)īefore troubleshooting, go to Document > Security (Ctrl+L) to view and/or change permissions (if applicable).There could be various reasons why you’re unable to select certain tools and functions, including:

signatures) appear gray and remain inaccessible. In Revu, markup tools and/or other menu items (e.g. Studio Troubleshooting - Revu 2017 & Below.